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Vietnamese businesses were able to welcome international customers after 4 months of opening

by Asia Insider

Talking to Zing , Mr. Nguyen Duc Quynh, General Director of Furama Resort Da Nang, said that the impact of the pandemic has made most of the tourism businesses exhausted.

According to him, the opening of tourism is a good sign, but certainly not that international visitors will come to Vietnam right away. Therefore, in addition to removing obstacles in epidemic prevention and control, the Central Government should also have policies to support businesses.

Difficult to recover immediately

“Ministries, sectors and localities should soon develop a plan to partially support the cost of Covid-19 prevention for businesses. It is possible to determine a percentage of the total costs dedicated to epidemic prevention and control such as medical tests, masks, and antiseptic solutions, because this is becoming a fixed cost for businesses,” Quynh said. .

Sharing the same opinion, Mr. Phan Dinh Thao, General Director of HTS International Co., Ltd., said that the opening of tourism is of course a very good sign for the tourism industry in general and for travel businesses in particular.

The guest is in Vietnam, brother 2

However, the General Director of HTS International Co., Ltd. said that the immediate difficulties are still many, signaling that the recovery of the tourism industry is very difficult, it takes a lot of time and support solutions from macro to micro.

“Opening tourism will pave the way for foreign tours to be able to restart. However, the current customer psychology is still very afraid to travel long distances, especially if you are lucky enough to catch Covid-19 in your country, it will be very troublesome. Therefore, customers are still not really interested in international tours except to visit relatives, “said Mr. Thao.

“Currently, global fuel prices have increased sharply worldwide due to the influence of the world situation, so service prices will also increase due to the general influence, so there will be no ‘shock’ stimulus packages. ‘ to stimulate demand for tourism, which has been low due to the impact of the epidemic, now has higher consumer prices”, Mr. Thao analyzed.

Guests won’t come right after opening

Also according to the General Director of HTS International Co., Ltd., political instability in some regions of the world is also adversely affecting the global tourism industry in general.

“Currently, China is still applying the “Zero Covid” policy, Russian tourists plummeted due to the devaluation of the ruble, some markets are still frozen waiting for the situation …., this has a significant impact on travel demand. people’s tourism and create difficulties for travel agencies”, Mr. Thao analyzed further.

The epidemic lasted for 3 years, the closure of the tourism market has exhausted domestic and international businesses and travel agencies. For example, in Nha Trang – Khanh Hoa, currently, up to 80% of companies and units operating in the field of tourism and services have closed or suspended their business because of too many difficulties.

Mr. Le Kim Nhut, Director of Young Nha Trang Entertainment Joint Stock Company, said that opening the door to welcome tourists is a great joy for all businesses operating in the field of tourism.

However, according to Mr. Nhut, having specific criteria and guidelines will help businesses deploy faster and feel more secure in promoting and expanding the market to bring tourists to the resort.

“According to the survey, many international markets are very interested in coming to Vietnam’s coastal cities. In which, Russian tourists still make up a large proportion, then Korea, China, then Eastern European countries and Europe. Currently, travel agencies are waiting for the action of the government to decide to deploy because in some localities the epidemic is still complicated,” Nhut said.

The director of the young Nha Trang Entertainment Joint Stock Company also hopes that in the coming time, the Central Government and local authorities will have coordination to welcome guests safely and have a reasonable support mechanism for businesses to overcome the difficult period. initially deployed to welcome guests.

“Definitely, there will be no international visitors coming right after opening tourism, but it will take a long time because of many factors,” Nhut said.

“Currently, our company is focusing on the domestic market such as chartering aircraft, running a series of delegations… As for international guests, they are actively deploying, but it will take 3-4 months to receive them at the fastest time. the first group,” said Mr. Thao.

Tourism businesses need help

Meanwhile, the General Director of Furama Resort Danang is worried that when tourism opens, there will be a labor shortage.

According to Mr. Quynh, for the past 2 years, the tourism industry has been frozen, so most of the employees have quit their jobs or looked for other opportunities. When the tourism industry reopens, businesses will have a shortage of high-quality workers.

“Human resource issues will be very hot when the tourism industry recovers. For example, Ariyana Beach Resorts & Suites Danang has 1,600 rooms. When opening, it will require more than 1,000 employees, and recruiting will certainly be very difficult, “said Quynh.

The guest is in Vietnam, he is 3

The General Director of Furama Resort Da Nang suggested that the Central Government should have a policy to support training funds for staff of accommodation businesses through academies.

“There should be funding to support rent and transport for foreign employees who come back to Da Nang to work. This is also a way to attract foreign workers, many of whom have been established in Quang Nam and Da Nang, but had to return home due to difficulties, and have switched to another profession,” he said. .

And Mr. Pham Minh Nhut, Vice Chairman of Nha Trang – Khanh Hoa Tourism Association, General Director of Hon Tam Nha Trang Sea Joint Stock Company, said that many hotels and resorts in Khanh Hoa have difficulty in recruiting personnel to work. prepare to expand operations when tourism is fully open.

“Before the epidemic, Hon Tam had more than 600 employees working to serve tourists. At the beginning of 2022, businesses actively recruited, but so far, they have only recruited about 200 regular employees,” said Nhut.

Including Khanh Hoa province, in the most difficult period, 80% of direct workers in the tourism industry (equivalent to 40,000 employees) of this locality had to quit and change jobs. The majority of personnel most affected are in the accommodation segment, tour guide and tour company.

Talking more about the recommendations, Mr. Nguyen Van Duan, Regional Director and Director of Muong Thanh Luxury Danang Hotel, said that continuing to strengthen the relationship between Da Nang and other provinces to exchange domestic tourists. land.

“It is necessary to approach large corporations, with a large number of employees and a wide ecosystem so that they can have affiliate programs including training and travel to the city,” said Mr. Duan.

Ms. Nguyen Thi Le Thanh, Director of Khanh Hoa Tourism Department, said that in the near future, in addition to promoting propaganda and orientation activities in building specific products of Khanh Hoa tourism, the department will support the tourism industry. enterprises train to improve human resources, in order to build a quality and professional workforce to meet the new development needs of the industry.

“The Department of Tourism has developed a plan to coordinate with training institutions to open training courses on foreign languages, high-quality hotel management, digital transformation in tourism activities,” Ms. Thanh said.

Source: Zingnews.vn

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